Privacy policy

Privacy Policy

Effective Date: 30 April 2020

Welcome to Roller Deo Ltd’s Privacy and Data Protection Policy (“Privacy Policy”). At Roller Deo Ltd (“we,” “us,” or “our”), protecting your privacy and personal data is of utmost importance.

We are committed to handling your information responsibly and transparently, in compliance with the United Kingdom General Data Protection Regulation (“GDPR”), the Data Protection Act 2018, and other applicable UK laws.

This Privacy Policy outlines how we collect, use, store, and safeguard your personal data. It also explains your rights under the law and how we protect your data in all our operations.

1. Important Information and Who We Are

1.1 About Us

Rollr Deo Ltd is a limited company based in England with the following details:

  • Company Name: Roller Deo Ltd
  • Company Number: 12953409
  • Registered Address: 131 Finsbury Pavement, London, United Kingdom, EC2A 1NT

If you have any questions about this Privacy Policy, please contact us at:

  • Email: hello@rollr.co.uk
  • Postal Address: Roller Deo Ltd, 131 Finsbury Pavement, London, United Kingdom, EC2A 1NT

1.2 Data Controller

Rollr Deo Ltd is the Data Controller responsible for processing your personal data. If you believe your rights are being infringed, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues. However, we encourage you to contact us first so we can address your concerns promptly.

2. The Data We Collect

2.1 Personal Data We May Collect

“Personal Data” means any information that can identify you, directly or indirectly. We may collect, use, store, and transfer different types of personal data, including:

  • Identity Data: Name, gender, date of birth.
  • Contact Data: Address, email, phone number.
  • Billing Data: Payment details (e.g., billing address).
  • Transactional Data: Details of payments for our products/services.
  • Technical Data: IP address, browser type, operating system, and usage data from your interactions with our website.
  • Marketing Data: Preferences for receiving communications and promotions.
  • Customer Support Data: Feedback, survey responses, or communications with us.

We may also process aggregated data for research and analytics. This data does not identify individuals and is used to improve our services and operations.

We do not collect special categories of personal data, such as health, ethnicity, political beliefs, or criminal records.

2.2 Legal Basis for Processing Data

We process your data under the following legal bases:

  • Consent: When you opt-in to receive marketing communications.
  • Contractual Obligations: To provide services or products you have purchased.
  • Legal Compliance: To meet regulatory or legal obligations.
  • Legitimate Interests: To enhance our services and operations without compromising your rights.

3. How We Use Your Personal Data

3.1 Purpose of Data Processing

We use your data for the following purposes:

  • To process and deliver orders.
  • To communicate updates, promotions, and new content (if you’ve opted in).
  • To manage customer support inquiries.
  • To enhance our website’s functionality and user experience.
  • To meet legal and regulatory requirements.

3.2 Marketing Communications

If you have opted in, we may send promotional updates and recommendations. You can unsubscribe at any time by contacting us at hello@rollr.co.uk

4. Your Rights

4.1 Accessing and Managing Your Data

You have the right to:

  • Access your personal data.
  • Request corrections to inaccurate or incomplete data.
  • Request data deletion (where permissible by law).• Opt out of marketing communications.

To exercise these rights, contact us at hello@rollr.co.uk. We may need to verify your identity for security purposes.

4.2 Security Measures

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no online platform can guarantee complete security.

If you believe your interaction with us is no longer secure, please contact us immediately.

5. Data Sharing and Third Parties

5.1 Sharing Your Data

We may share your personal data with:

  • Service providers essential to delivering our services (e.g., payment processors).
  • Authorities when required by law or to enforce our rights.
  • Potential buyers or investors in the event of a business transfer, subject to confidentiality.

5.2 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies.

6. Data Retention

We will retain your data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.

7. International Data Transfers

Your data may be transferred and stored in jurisdictions outside the UK. Where this occurs, we ensure adequate protection through appropriate safeguards.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated to you.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: hello@rollr.co.uk
  • Postal Address: Roller Deo Ltd, 131 Finsbury Pavement, London, United Kingdom, EC2A 1NT